Cancellation policies
Three policies. The one on the listing when you book is the one that applies.
Draft text. It needs legal review before launch.
Flexible
Free cancellation until 24 hours before check-in. After that the first night is not refunded and the rest is.
Moderate
Full refund until 5 days before check-in. Then 50% until 24 hours before check-in. After that, nothing.
Strict
Full refund until 14 days before check-in, and only within 48 hours of booking. Then 50% until 7 days before check-in. After that, nothing.
The service fee
The service fee is refunded only when you cancel inside the free window.
If the host or Global Stays cancels
You are refunded everything you paid, including the service fee.
Which policy applies
The policy is saved with your booking when you book. A later change to the listing does not change it. Times are in the place's own time zone.